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Handling Difficult People

What to Do When People Try to Push Your Buttons

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$10.99
Format: Paperback

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Let's face it, hard as we try, none of us can avoid contact with difficult people.  Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy.  Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us.  He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work!  He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

Contributor(s) Dr. John Townsend
About the Contributor(s) Dr. John Townsend
Dr. John Townsend, psychologist, speaker, and leadership coach, has been helping millions of people for over two decades. A visiting professor at Dallas Theological Seminary, he is coauthor of the two-million-seller, Gold Medallion Award-winner Boundaries.
ISBN-10 1404175679
ISBN-13 9781404175679
Release Date Apr 21, 2009
Weight (lbs) 0.3200
Height 8
Width 5
Length 132
Length Unit Pages
Publisher Thomas Nelson
Price $10.99
Format Paperback
Language English

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